West Palace About Us
OUR QUALITY POLICY:
In the rapidly developing and differentiating hotel industry; It is our hotel policy to provide superior quality service in a system by continuously following the technology with continuous development awareness, using environment conditions well, providing food safety and keeping the team work with educated staff in the forefront and providing superior quality service in a system.
To realize continuous improvement by using the developing technology in our services.
To show sensitivity to environmental conditions.
To show sensitivity to hygiene rules and food safety in our food production.
Provide quality service with trained staff.
To keep smiling and trust in all our services.
To provide services above customer expectations in customer satisfaction.
Fully meet legal requirements and regulations.
We have adopted the principle of superior quality service.
As Style Star Hotel Cihangir, we provide our guests with a safe and comfortable stay by meeting all their needs and expectations in the best way.
We carry out the necessary studies to keep the customer satisfaction at the highest level by constantly developing and renewing our team according to the changing conditions of the day.
Style Star Hotel, with its top management and team, offers its guests the quality of innovative service that acts with team spirit.br />
To be the pioneer of our sector by providing unconditional customer satisfaction with our quality and innovative services.
To maintain our principle of mutual respect and honesty in our conduct towards our guests and employees,
To be aware of our responsibility towards society, natural environment and humanity,
To create new employment areas through continuous investments,
To apply the facilities of the information age in all our service areas,
Our main goal is to meet the needs and expectations of our guests with a better quality service than they expect.
CUSTOMER RELATIONS POLICY:
Our mission and vision is a reflection of our understanding of quality in line with the services we offer guest satisfaction, is of great importance to us. As Style Star Hotel, we continue to develop and improve our institutions and processes in order to provide the best service to our guests, and carry out comprehensive studies.
As Style Star Hotel employees, we adopt a Guest Focused approach in order to produce fast and effective solutions in line with the needs of our customers, to provide the best service and to meet the expectations at the highest level.